Our professional quality control and assurance service always check your items before the shipment. Montbreaker is liable for material defects in their products as part of a 2 year guarantee period. This liability refers to production and material defects which were already in existence at the time of purchase.
Damage due to wear and tear or personal negligence, bleaching, incorrect care or misuse are not subject to the material defects liability. The washing and care instructions recommended by Montbreaker included with the products should always be followed. Please always submit your claim via email to our customer service team and remember to include proof of purchase.